Well-Being Management Co-Creating Happiness for People and Society

Recognizing that healthcare management is one facet of work style reforms, MARUI GROUP has been advancing reforms pertaining to work hour management and work system diversification since 2008. As part of these reforms, overtime reduction policies and targets have been set for each position, and shifts are formulated systematically for stores using up to 50 working patterns defined in 10-minute increments. In addition, processes are being optimized on a Groupwide basis. For example, processes related to delivering and returning products to storage and other back-office procedures at stores are handled by Group companies to enable store employees to be primarily positioned in customer service roles. As a result, average monthly overtime hours per person were 4.5 in the fiscal year ended March 31, 2022, while average annual overtime hours were 54. Average monthly overtime among head office employees was 7.4 hours in the fiscal year ended March 31, 2022, representing a reduction of more than half compared with the fiscal year ended March 31, 2008, while average monthly overtime at our stores nationwide was one hour, making for a reduction of six-sevenths from the same year. These reductions have improved productivity while reducing personnel expenses.

We are advancing foundational healthcare initiatives through coordination between MARUI GROUP's Well-being insurance union, the Health Management Division, the Personnel Division, and workplaces. The healthcare promotion framework made possible by possessing its own directly operated health insurance union building is a powerful asset for MARUI GROUP.

At MARUI GROUP, employee health risks are classified based on the results of health checkups so that support measures can be implemented. We recognize that the rise in metabolic syndrome rates and lifestyle disease risks that accompanies a higher average age of employees is an issue. To address this issue, we aim to raise the health literacy of all employees in order to inspire changes in awareness and behavior. We are also stepping up new initiatives targeting high-risk employees, such as those that have been designated for tailored healthcare guidance but have not achieved improvements in their health.

Health Management Committee Members and Wellness Leaders

MARUI GROUP's health insurance union selects health management committee members and wellness leaders at each workplace, and these individuals play a central role in advancing healthcare initiatives at their respective workplaces. Health management committee members, who are selected from among managers, offer health-related consultations on general topics and thus have responsibilities including encouraging employees to undergo regular health checkups and advancing unique healthcare initiatives proposed at their workplaces. Wellness leaders, who are women, in principle, field health-related consultations to help address the health concerns unique to women, promote breast and cervical cancer screenings, and support health improvement activities.